Open Dental (eServices reminders)

Dental practice management software whose eServices add automated text and email reminders, confirmations, and arrival texts. A low-cost, non-AI baseline to compare AI tools against.

Visit Open Dental (eServices reminders) ↗

AI features

• No AI reply reading: patients confirm by replying with a confirmation code or clicking an email link
• eReminders by text and/or email with custom lead times
• eConfirmations automatically mark appointments confirmed in Open Dental
• Arrivals texts let patients check in from the parking lot

Pricing

Software support from $199/month per location (first 12 months, US). eReminders free for customers on support (texting requires Integrated Texting: $5/month per location plus $0.04 per outgoing US text); eConfirmations $25/month per location; eServices Bundle $165/month per location.

Best for

Open Dental practices that want the cheapest automated reminders before buying an AI tool.

Watch out for

Not an AI tool. Open Dental provides its own BAA (updated February 2026) and doesn't sign customer versions. Texts over 160 characters cost extra.

Playbooks that use Open Dental (eServices reminders)

• AI Appointment Reminders for Dental and Medical Offices: Cut No-Shows Without Breaking HIPAA or the TCPA

Sources

• Open Dental fees for support and services
• Open Dental automated messaging (eReminders, eConfirmations)
• Open Dental HIPAA (BAA)

Last verified 2026-10-20.