Smith.ai AI Receptionist
A 24/7 AI phone receptionist that answers, qualifies and routes calls, books appointments and logs leads to legal CRMs, with optional escalation to live North American agents.
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AI features
- 24/7 AI call answering in English and Spanish, with spam screening
- Lead qualification, call routing and AI scheduling (Calendly and others)
- Recording, transcription and a summary for every call
- Quality Studio for test and simulated calls before going live
- Integrations with Clio (Grow and Manage), Lawmatics, Filevine, Zapier and others
Pricing
Free: 25 calls/month, then $3.00 per call. Pro from $150/month for 75 calls ($2.00/call; 150 and 300-call tiers). Enterprise from $500/month for 300 calls ($1.67/call). Month-to-month; 30 days' notice to cancel. Live-agent handoff is a per-call add-on.
Best for
Firms that mainly lose leads on the phone and want to start free on any practice management system.
Watch out for
Phone-first; it doesn't replace an intake CRM. A credit card is required for the free plan. Smith.ai's Conflict Checker (Clio, Lawmatics or Google Sheets) is an extra-cost add-on to its live receptionist plans and searches a person's name or a business name, not both at once. Calls are recorded, so announce recording in the greeting.
Playbooks that use Smith.ai AI Receptionist
Sources
- Smith.ai AI Receptionist pricing
- Smith.ai AI Receptionist overview and FAQ
- Smith.ai Free plan (Sep 15, 2026)
- Smith.ai Conflict Checker
- Smith.ai AI Receptionist + Clio integration
Last verified 2026-10-21.