Sonant
An AI receptionist built for P&C agencies that answers inbound calls 24/7, handles routine service requests, takes quote intake, transfers calls to staff and writes notes back to your agency management system.
AI features
- 24/7 multilingual call answering, aimed at overflow, after-hours and Spanish-language calls
- Verifies the caller and resolves routine requests such as carrier-specific payment links
- Writes a note and task back to the client record in EZLynx, Applied Epic, HawkSoft or AMS360
- Live transfers, lead qualification and appointment booking
Pricing
Not published. Sonant quotes after a demo based on call volume and offices covered, not per seat. A third-party review reports plans starting around $299/month for up to 200 calls and $599/month for 500 calls (Velocity AI Insights, not confirmed by Sonant).
Best for
Small and mid-size P&C agencies losing calls to voicemail after hours or during busy periods.
Watch out for
Sonant itself says a person is still better for complex or emotional claims and nuanced coverage questions. Keep coverage advice and binding with licensed staff.
Playbooks that use Sonant
Sources
- Sonant homepage
- Sonant: AI receptionist cost for insurance agencies
- Sonant: AI receptionist for multi-office agencies (pricing FAQ)
- Velocity AI Insights: Sonant review (reported pricing)
Last verified 2026-10-18.